I'm never sure how I feel about this store. I like that it's a fairly small chain, and I like that once they're done renting out copies of a movie, they sell them for pretty cheap, so if you time it right you can get a great condition copy of a fairly new movie.
However, if you try to sell books there, they better be BRAND SPANKING new. I went in there with a perfect condition hard-back copy of a recent book. Dust jacket flawless, pages and binding flawless. But they wouldn't take it. I had purchased it at the Lawrence Library booksale and there was a teeeeeny tiny little "3" written just inside the front cover. Seriously no bigger than the fingernail on my pinky. The guy told me that they couldn't take it because of the "3" and when I looked at him incredulously he said I was welcome to go and erase it, but if it left any marks or indentation they wouldn't take it. Oh, and then he wouldn't give me an eraser. So yeah...if you've got books you want to get rid of, go ahead and go to Half Price Books. They may not give you as much, but they'll take more and they won't turn around and sell it to you for darn near full price. And they're nicer. I'm sure they'd loan you an eraser if you needed one.
The Managers at this location are incredibly rude and are way more concerned with the bottom line than customer satisfaction. The buyback policy is inflexible, even when a defective product is sold, and they make no bones about ripping you off under the guise of 'corporate policy,' which as it turns out is not published anywhere so we're forced to take their word at it. Games and BlueRay movies are overpriced, an average of 5-10 dollars higher than their next biggest competitor in Lawrence (Target.)
Comments
lawrence.com does not necessarily agree with comments posted below - responsibility lies with the relevant user alone. Read our full policy.
monheim (anonymous) says...
I'm never sure how I feel about this store. I like that it's a fairly small chain, and I like that once they're done renting out copies of a movie, they sell them for pretty cheap, so if you time it right you can get a great condition copy of a fairly new movie.
However, if you try to sell books there, they better be BRAND SPANKING new. I went in there with a perfect condition hard-back copy of a recent book. Dust jacket flawless, pages and binding flawless. But they wouldn't take it. I had purchased it at the Lawrence Library booksale and there was a teeeeeny tiny little "3" written just inside the front cover. Seriously no bigger than the fingernail on my pinky. The guy told me that they couldn't take it because of the "3" and when I looked at him incredulously he said I was welcome to go and erase it, but if it left any marks or indentation they wouldn't take it. Oh, and then he wouldn't give me an eraser. So yeah...if you've got books you want to get rid of, go ahead and go to Half Price Books. They may not give you as much, but they'll take more and they won't turn around and sell it to you for darn near full price. And they're nicer. I'm sure they'd loan you an eraser if you needed one.
June 30, 2009 at 10:26 a.m. ( permalink | suggest removal )
tokenshi (anonymous) says...
The Managers at this location are incredibly rude and are way more concerned with the bottom line than customer satisfaction. The buyback policy is inflexible, even when a defective product is sold, and they make no bones about ripping you off under the guise of 'corporate policy,' which as it turns out is not published anywhere so we're forced to take their word at it. Games and BlueRay movies are overpriced, an average of 5-10 dollars higher than their next biggest competitor in Lawrence (Target.)
December 22, 2008 at 9:55 a.m. ( permalink | suggest removal )