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Rudy's Pizzeria

I had a bad experience with ordering delivery from Rudy's. On a night they were short on drivers my pizza was over an hour and a half late. The girl answering the phone was rude and refused to make sure the pizza would even get delivered. When I told her I thought it should be free of charge, she hung up on me! They finally ended up bringing the pizza, 2 hours cold, and with a request that I never order from them again.
As far as real pizza goes, Rudy's is fairly close to authentic pizza for being this far west of Chicago. But unfortunately the quality and skill of the company's customer service makes a big difference in product presentation and when dealing with pizza, half the equation is making it and the other is getting it to the customer within appropriate expectations. Their customer service needs a dose of real world work ethics.

January 31, 2008 at 6:57 p.m. ( | suggest removal )